The spotless mold remediation team in front of their van

Spotless

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Many Lexington homeowners we speak with have noticed an obvious musty smell, visible dark patches or bubbling on walls, or ongoing moisture issues after a leak.

Others however, have no solid evidence of mold, and it’s only once they start noticing a myriad of health symptoms that they come to suspect that mold may be the culprit.

If you are experiencing any kind of unexplained chronic health issue, immune disorder, headaches, persistent allergies or breathing problems (especially if they seem to get worse inside your home), then it’s essential you get your home properly checked out for mold. 

A member of Spotless' team spraying and removing mold under a Lexington home's garage workbench
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Merna Brown profile picture
Merna Brown
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I'm very displeased with the cleaning of the rugs. They do not look clean at all. The white rug looks like they didn't even tough it. The blue rug still has stains. $1200 for nothing. The couch cushions barely look touched as well. This is awful! I want my money back. Updated: Spoke to owner and she made it right! They came back with new chemicals and redid everything. She listened and understood my frustrations after sending her pictures. They were still not able to get everything out of the white rug but that was understandable since it was due to more wear and tear and they were not able to get all the stains out from the furniture, however it looks so much better than before and this service was what made me a spotless customer to begin with.

Owner's reply
Merna, thank you for giving us the opportunity to make this right. We sincerely apologize that the initial cleaning did not meet your expectations, but we’re glad you contacted us and shared pictures so we could understand your concerns and return to reclean everything. While some permanent wear and staining could not be completely removed, we’re happy the final results were significantly better and reminded you why you became a Spotless customer. We truly appreciate your patience, understanding, and updated review!
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Barry Griffin profile picture
Barry Griffin
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Gary and Brent did outstanding work and very accommodating

Owner's reply
Thank you for your kind words and for taking the time to leave a review! We are thrilled to hear that you had a great experience with our team. Your feedback motivates us to continue providing excellent service. We look forward to serving you again in the future!
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John's Ukulele Cafe profile picture
John's Ukulele Cafe
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Spotless - Great workers, less than honest management.... GHOSTED! DO NOT BE SWINDLED BY THIS COMPANY. We had Spotless come out after we had some flooding in our basement a couple of weeks back. The time between calling and the service reps arriving was very quick. We were a bit apprehensive about the work knowing that it would probably be expensive but inquired about it anyway. The workers did not know what it would cost but someone in management said, "We aren't sure what it will cost, but the last job we had was $2,500." We were hesitant but the management said, "We would be willing to work with you on price - oh and you can set up a 6% credit card to pay for it as well if needed." (something we are totally against) Shortly after this we said ok to the work and the service workers set out dehumidifiers and fans all over the basement. We paid them 1k to get started. The service workers were friendly and did good work. A couple of days passed and the workers arrived again to evaluate how everything was going. "We recommend just a couple of more days." they said. By this point my wife and I were getting nervous about what this was going to cost after not hearing back. After calling Spotless and putting pressure on them they replied finally with a full mock up of the bill after about 5 days - An amount WELL over 2x the amount they told us at the start... near 6k! As soon as we saw this estimate, we called and said, "Please come get your equipment, we will not be able to pay you anything more." The servicemen arrived the next morning and gathered their equipment - very helpful and kind as always. That day, we called and voiced our concern over this bill on voicemail. We said, "We were originally quoted $2500 and did not know the bill would be this high. Can you please call us about this?" - no answer. We called again the day after that - same message.. no reply. Next day, sent an email - no reply. Waited two days, voiced the email in another way.. no reply. On and on and on... One day we were able to speak with someone (one of the owners we believe). There was a long silence on the phone.... and then... "So and so will be calling you tomorrow after 9AM about this." The next day came around.. could you guess... NO CALL!! (are you all catching my drift?) To this day (about two weeks later) we have not had one callback about this bill of service. We have called 8 times and left 3-4 emails stating we would like to settle on this bill. They have sent us a copy of the bill every single day on email. Get this... as of today - they INCREASED the bill by $200 - after not responding to us after completing this service. Do you see where this is going? If they were able to send an itemized receipt AFTER their service, they definitely could have sent us an itemized list BEFORE leaving the equipment at our house - or at least after the first evening. My wife and I own our own business and know how important it is to leave a line of communication amongst clients. This communication felt dishonest from the start - taking advantage of an emergency situation without a remotely close estimate. I gave Spotless 2 stars on this review (one extra than I was going to because the workers were great and friendly). This is not a way to treat customers (especially by a locally owned company). I plan to update this review as I hear back from Spotless about this. However, if I were you... DO NOT HIRE THIS COMPANY!!
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Shannon Parsley
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We received exceptional service! Highly recommend!
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Tom profile picture
Tom
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Fast response despite the aftermath of the 2026 june flash floods in Richmond, great service, friendly staff, quick and efficient. A large portion of the cost is equipment daily rates (air movers and dehumidifiers) these are important to drying out the basement but for those with a very robust dehumidifier that may be something to consider. A week after the equipment was pulled my dehumidifer is still slowly, slowly getting the humidity back in line, so the headstart their dehumidifers gave was a big help. The guys did a great job removing the damaged flooring, drywall, and carpet. They managed to help save our area rugs by expressing the water out of them, we were then able to get them to a cleaner who got them good as new. Invoice came in under the estimate as well, always good to see :) It would be nice if the guys were allowed to give a spitball estimate, they were a bit cagey about it until they had gathered all the photos/readings and sent it back to management for the estimate. That took what felt like a couple hours where I really had no idea how bad it was gonna hit the pocketbook. It also felt like it stopped the guy from being able to get started sooner then what might have been possible otherwise.

Owner's reply
Tom, thank you for the detailed and thoughtful review. We’re glad our team was able to respond quickly after the June 2026 flash floods in Richmond and help get your basement drying out as efficiently as possible. You’re absolutely right that professional drying equipment, including air movers and commercial dehumidifiers, makes up a large part of water mitigation costs. That equipment is critical to getting moisture under control properly, especially after a large flooding event. We’re glad it gave your home a strong head start and that your rugs were able to be saved and cleaned. We also appreciate your honest feedback about the estimate process. Our technicians are trained to gather photos, moisture readings, measurements, and documentation before pricing is finalized so we can provide the most accurate estimate possible instead of guessing on-site. That said, we understand how stressful it can be not knowing what the cost may look like right away, and we’ll use that feedback to keep improving our communication during emergency situations. Thank you again for trusting Spotless. We appreciate your business and are glad the final invoice came in under the estimate.
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Michele Bowling profile picture
Michele Bowling
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Poor communication prices are ridiculously high and I feel they take advantage of people who find themselves in a bad situation with their home

Owner's reply
Thank you for your feedback. We are sorry to hear that you feel this way, as taking advantage of customers is absolutely not how we operate. You contacted us after hours on a Saturday during a major storm event that affected many homeowners in the area, and our team responded when emergency help was needed. There was also additional after-hours communication later in the process, including a call around 10 PM. Our pricing is based on standard restoration industry pricing for properly trained, insured mitigation work. These are the same types of line-item prices that insurance carriers review and pay for restoration work every day. Insurance companies do not overpay for mitigation services, and our charges are consistent with legitimate restoration work performed by trained technicians with proper insurance, equipment, and documentation. We also made an effort to be fair regarding your final bill. Although the equipment usage could have supported an additional day of rental charges, we removed that charge in good faith and gave the benefit of the doubt in case there had been any misunderstanding regarding the request. We take communication seriously, and like many professional service companies, our calls, emails, and text communications are documented so we can review concerns accurately. We are sorry your experience did not match the level of service we strive to provide, but we do stand behind the work performed, the emergency response provided, and the fairness of the pricing used.
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Kellie Stoddart profile picture
Kellie Stoddart
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Spotless is your water damage, mold mitigation and cleaning company. There is no need to call anyone else, not only are their technicians certified and trained, they go above and beyond. For my private residence and my corporate office, they are dependable, extremely reliable, educated and competitively priced. A 5 star recommendations for all your needs!

Owner's reply
Thank you for your recommendation Kellie! We’re proud to serve the Lexington community and surrounding areas. It’s great to hear that you had a positive experience with our team. If there’s anything else we can do for you, feel free to reach out!
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taryn cecil profile picture
taryn cecil
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After finding our water heater busted in the middle of the night, Spotless sent Ashton out within 2 hours! He was efficient, helpful, and very easy to work with. We highly recommend!

Owner's reply
Thank you so much for the kind review and recommendation! We’re sorry you had to deal with a busted water heater in the middle of the night, but we’re glad we were able to get Ashton out quickly to help. We’ll be sure to pass along your compliments to him. We truly appreciate you trusting Spotless and taking the time to share your experience!
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Jennerado A profile picture
Jennerado A
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I have used another carpet cleaning company in the past and have experienced mixed results. I usually have carpets cleaned once per year, but due to COVID, had not had anyone in the home for 2 years. We also recently adopted a new pet whom I had to house break. I was embarrassed by my carpets and time finally came for me to get them addressed. I reached out to Spotless and I received the utmost professionalism and attention to detail from the very beginning. They listed to my concerns about the carpet and gave me options in order to clean, lift stains and eliminate odors. I was so impressed with their consult via phone, that I scheduled them to visit and complete the job. The team that visited my home were fantastic! They were very thorough and pleasant during the entire job. I could not believe the difference in my carpets after they were done - they literally saved my carpet and I am now no longer embarrassed to have people visit my home! I would never trust anyone else to take care of my carpets! I highly recommend Spotless and will be having them visit again!

Owner's reply
Thank you so much for your review of Spotless. We were happy to help and even happier to see the results make such a difference for you.
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Danielle Raymond profile picture
Danielle Raymond
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This company was an absolute delight and breeze to work with. They were informative, supportive, and always ready to answer my thousands of questions! They provided immediate help when we had a freak water incident in our attic and patiently walked us through each step of the process to get it immediately addressed, and even went out of their way to address a couple other issues that came up as well with our wall paneling. Highly recommend their services!!

Owner's reply
Thank you so much for this wonderful review and recommendation! We’re grateful you trusted Spotless during such a stressful and unexpected water incident in your attic. Our team always wants to make the process as smooth and clear as possible, so it means a lot to hear that you felt informed, supported, and taken care of every step of the way. We truly appreciate your kind words and are glad we could help with the additional issues that came up as well!
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A household cleaner using regular cleaning materials to clean mold
A mold remediation job in progress in Lexington

Spotless work, every time

You probably first began researching mold remediation in Lexington because something in your home or your body simply does not feel right. The air may smell musty, you might be noticing recurring condensation problems, or maybe you seem to always have a headache when you’re at home. 

A woman sitting in bed with her head in her hands, representing chronic fatigue caused by mold toxicity

When a little mold enters the body, your immune system can usually deal with it. But if there is an excessive amount in the air, the body becomes overwhelmed, and that’s when you start to feel sick.

The health impacts of mold toxicity can range from minor respiratory issues or headaches to full-blown chronic fatigue that leaves you bedbound, and it can even impact your nervous system in very serious cases of mold toxicity.

If you or a family member has a chronic health condition that the doctors can’t explain, in many cases it’s hidden mold growth that’s the main contributor to these things.

mold growth
in basements

Crawl space mold contamination 

Hidden mold behind drywall 

Mold caused by roof leaks or plumbing failures 

Black mold growth in damp areas of the home 

Children, pets, and individuals with respiratory sensitivities may be especially affected by poor indoor air quality caused by mold mycotoxins.


At Spotless, our goal is not just to remove mold. It’s to restore a home environment that feels clean, safe, and comfortable again: an environment that restores your health.

By properly addressing mold contamination and eliminating moisture sources, we help Lexington homeowners regain confidence in the air inside their homes. 

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Team members
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Completed projects
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Years Serving Kentucky

Our Mold Remediation Process

Proper remediation requires a structured approach that prevents mold from spreading while safely removing contaminated materials and protecting your health. Our technicians follow (and often exceed) industry best practices to ensure every job is completed thoroughly.

Spotless team members discussing remediation plan outside a home

Inspection and Moisture Detection 

Every mold remediation project begins with a detailed inspection of the affected areas. Our team identifies visible mold growth, traces moisture sources, and determines how far contamination may have spread using industry-leading equipment. 

Hidden moisture behind walls, ceilings, or flooring is often the underlying cause of recurring mold issues, so it’s important we find every single affected area. Learn about our sister company Mold Dog Network and how we find hidden mold with 90%+ accuracy here.

Containment and Air Filtration 

Once mold is identified, we isolate the affected area to prevent spores from spreading to other parts of the property. Professional containment barriers, negative air pressure and HEPA air filtration systems are used to capture airborne particles during the remediation process. This step is essential to protect you, your family and your home while work is ongoing. 

Mold removal in Lexington
A member of Spotless' team spraying and removing mold under a Lexington home's garage workbench

Safe Mold Removal 

Contaminated materials are carefully removed or treated depending on the severity of the growth. Our technicians clean affected surfaces using specialized equipment and techniques designed for safe mold removal. Any affected materials that can’t be cleaned are safely removed and disposed of. 

Drying and Prevention 

After mold removal, we fully address the moisture conditions that allowed the problem to develop in the first place. Structural drying equipment and humidity control help ensure the environment is no longer suitable for mold growth. Sometimes we recommend installing vapor barriers or dehumidifiers to ensure the mold doesn’t come back. 

Spotless floor cleaning in progress

This comprehensive, above-and-beyond process is what makes Spotless’s mold remediation in Lexington homes far more effective than surface cleaning, DIY solutions or your average remediation company. 

Large air movers in a Lexington home for fast drying of water damaged properties

Why Lexington Homeowners Trust Spotless

Choosing the right restoration company matters, especially when dealing with mold contamination or major water damage. These problems affect both your property and the health of the people living inside it. 

You may have already gone through lengthy and expensive inspections, failed remediation attempts or spent way too much trying to get well. We are committed to complete mold and moisture removal as the best way to protect your long-term health. 

For more than 30 years, Spotless has helped homeowners across Lexington recover from mold and water damage with reliable, professional service. 

Most importantly, our focus is on doing the job properly so that homeowners do not face the same problem again months later and so their bodies have a chance to recover. 

Experience that matters 

Our team follows (and exceeds) industry-recognized restoration standards to ensure every job is performed safely and thoroughly. 

IICRC-certified professionals 

Our technicians have decades of combined experience handling mold remediation and water damage restoration projects throughout the Lexington area, especially for chronically ill homeowners. 

Locally owned Lexington service 

We are a local company that understands the unique moisture and climate conditions affecting homes in Central Kentucky, unlike many franchises. 

Fast emergency response 

When water damage occurs, our technicians respond quickly to minimize damage and begin restoration immediately. 

Insurance claim assistance 

We work directly with insurance providers and help document damage to simplify the claims process for homeowners. 

Experience that matters 

Our team follows (and exceeds) industry-recognized restoration standards to ensure every job is performed safely and thoroughly. 

IICRC-certified professionals 

Our technicians have decades of combined experience handling mold remediation and water damage restoration projects throughout the Lexington area, especially for chronically ill homeowners. 

Locally owned Lexington service 

We are a local company that understands the unique moisture and climate conditions affecting homes in Central Kentucky, unlike many franchises. 

Fast emergency response 

When water damage occurs, our technicians respond quickly to minimize damage and begin restoration immediately. 

Insurance claim assistance 

We work directly with insurance providers and help document damage to simplify the claims process for homeowners. 

A smiling member of Spotless' office team on site for water damage insurance support

Residential and Commercial Restoration Services

Spotless provides restoration services for both residential and commercial properties throughout the Lexington area. 

Mold Remediation for Homes 

Homeowners often encounter mold in basements, crawl spaces, bathrooms, or areas affected by leaks. Our residential remediation services help restore healthy indoor environments for families across Lexington. 

Water Damage Restoration for Homes 

Flooding or plumbing failures can cause significant damage inside a home. Our team quickly extracts water, dries affected materials and restores the property. 

Commercial Mold Removal 

Businesses rely on clean indoor environments for employees and customers. We provide professional mold remediation for commercial buildings, offices, and retail spaces. 

Commercial Water Damage Restoration 

Water damage in commercial buildings can disrupt operations and cause major losses. Our technicians respond quickly to minimize downtime and restore affected areas. 

Serving Lexington and Surrounding Communities

Because we are based locally, our technicians can respond quickly to emergency water damage situations and provide reliable mold remediation, within Lexington and further afield, whenever homeowners need help. 

Moldy insulation being removed in a Lexington home

Homeowners across Central Kentucky have trusted Spotless to help them through some of the most stressful situations a property can face. We’re proud of our 300+ reviews and outstanding feedback from our clients.

From emergency water removal to detailed mold remediation projects, our team is honored to provide service that clients consistently recommend to friends and family.

The testimonials shared by our clients reflect the dedication and professionalism our technicians bring to every project.

Brandon

I called Spotless and they came promptly to check out my home’s crawl space. Turns out I had mold. Caleb was through with the inspection. 10/10 company to do business with.

Erik W.

My mother lives in Kentucky, I’m in Florida. They removed 250 gallons of water and saved my mother’s home!!! If I’d trust them with my mom’s house and wellbeing, anyone can.

Cheyenne Harbor

I’m so impressed and incredibly grateful for this company and all of their employees. During a scary and stressful time I’m beyond thankful.

Calvin Carlton

Very professional and prompt! Jamie showed up at 11pm to take care of water damage from a burst pipe! You won’t find a more friendly and honest company!

Call Spotless for Mold Remediation in Lexington 

If you suspect mold in your home or are dealing with water damage, taking action quickly can prevent the problem from becoming more severe. 

Spotless provides trusted mold remediation and fast water damage restoration in Lexington backed by more than 30 years of experience. 

Our technicians are ready to inspect your property, identify the source of the problem, and restore your home safely and thoroughly. 

Call Spotless today to schedule an inspection or request emergency water damage restoration in Lexington. 

Location: 137 Means Dr, Nicholasville, KY 40356

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