Dry it, clean it, restore it

Water damage restoration in Lexington KY

Fast, effective, health-informed restoration

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Water damage can turn your home upside down in a matter of minutes. It doesn’t matter if it’s a burst pipe, a leaking appliance, or flooding after a storm, the stress comes fast, hard, and so does the damage. 

At Spotless, we provide fast, professional water damage restoration in Lexington designed to do more than just dry your home. Our goal is to fully address the problem at its source, prevent hidden moisture issues, and protect your home from long-term damage like mold growth. 

Our team responds quickly, assesses the situation thoroughly, and begins the restoration process right away so you can take control of the situation and start getting your home back to normal. 

If you’re dealing with water damage in your Lexington home, we’re here to help. 

 
 
 
 
  EXCELLENT  
  
 Based on 315 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Abram Foust 
 
 
 
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Spotless helped us resolve a sun room that has developed mold. Caleb was quick to come out for an inspection and estimate and the technician Sam was super helpful and thorough in both his work and answering our questions afterward.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Adam Robinson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Highly recommend! Prompt response to an emergency call for our business. Very professional and reasonable prices. We appreciate them greatly and will definitely use them in the future when needed. Thank you to the technician Landon and the owner of the company who showed up and quickly resolved the issues we were having.
  
 
  
 
 
 
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 Merna Brown 
 
 
 
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I'm very displeased with the cleaning of the rugs. They do not look clean at all. The white rug looks like they didn't even tough it. The blue rug still has stains. $1200 for nothing. The couch cushions barely look touched as well. This is awful! I want my money back.

Updated: Spoke to owner and she made it right! They came back with new chemicals and redid everything. She listened and understood my frustrations after sending her pictures. They were still not able to get everything out of the white rug but that was understandable since it was due to more wear and tear and they were not able to get all the stains out from the furniture, however it looks so much better than before and this service was what made me a spotless customer to begin with.

Owner's reply
Merna, thank you for giving us the opportunity to make this right. We sincerely apologize that the initial cleaning did not meet your expectations, but we’re glad you contacted us and shared pictures so we could understand your concerns and return to reclean everything. While some permanent wear and staining could not be completely removed, we’re happy the final results were significantly better and reminded you why you became a Spotless customer. We truly appreciate your patience, understanding, and updated review!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Barry Griffin 
 
 
 
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Gary and Brent did outstanding work and very accommodating

Owner's reply
Thank you for your kind words and for taking the time to leave a review! We are thrilled to hear that you had a great experience with our team. Your feedback motivates us to continue providing excellent service. We look forward to serving you again in the future!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Shannon Parsley 
 
 
 
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We received exceptional service! Highly recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tom 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Fast response despite the aftermath of the 2026 june flash floods in Richmond, great service, friendly staff, quick and efficient.

A large portion of the cost is equipment daily rates (air movers and dehumidifiers) these are important to drying out the basement but for those with a very robust dehumidifier that may be something to consider. A week after the equipment was pulled my dehumidifer is still slowly, slowly getting the humidity back in line, so the headstart their dehumidifers gave was a big help.

The guys did a great job removing the damaged flooring, drywall, and carpet. They managed to help save our area rugs by expressing the water out of them, we were then able to get them to a cleaner who got them good as new.

Invoice came in under the estimate as well, always good to see :)

It would be nice if the guys were allowed to give a spitball estimate, they were a bit cagey about it until they had gathered all the photos/readings and sent it back to management for the estimate. That took what felt like a couple hours where I really had no idea how bad it was gonna hit the pocketbook. It also felt like it stopped the guy from being able to get started sooner then what might have been possible otherwise.

Owner's reply
Tom, thank you for the detailed and thoughtful review. We’re glad our team was able to respond quickly after the June 2026 flash floods in Richmond and help get your basement drying out as efficiently as possible. You’re absolutely right that professional drying equipment, including air movers and commercial dehumidifiers, makes up a large part of water mitigation costs. That equipment is critical to getting moisture under control properly, especially after a large flooding event. We’re glad it gave your home a strong head start and that your rugs were able to be saved and cleaned. We also appreciate your honest feedback about the estimate process. Our technicians are trained to gather photos, moisture readings, measurements, and documentation before pricing is finalized so we can provide the most accurate estimate possible instead of guessing on-site. That said, we understand how stressful it can be not knowing what the cost may look like right away, and we’ll use that feedback to keep improving our communication during emergency situations. Thank you again for trusting Spotless. We appreciate your business and are glad the final invoice came in under the estimate.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kellie Stoddart 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Spotless is your water damage, mold mitigation and cleaning company.  There is no need to call anyone else, not only are their technicians certified and trained, they go above and beyond. For my private residence and my corporate office, they are dependable, extremely reliable, educated and competitively priced.
A  5 star recommendations for all your needs!

Owner's reply
Thank you for your recommendation Kellie! We’re proud to serve the Lexington community and surrounding areas. It’s great to hear that you had a positive experience with our team. If there’s anything else we can do for you, feel free to reach out!
  
 
  
 
 
 
  
 
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24/7 Emergency Water Damage Restoration in Lexington

When water damage happens, time matters. The longer moisture sits in your home, the more it spreads, soaking into floors, walls, and structural materials. Within as little as 24–48 hours, it can also create the conditions for mold growth, turning a stressful situation into a much bigger problem. 

That’s why Spotless offers 24/7 emergency water damage restoration in Lexington, with rapid response times to help you take control of the situation quickly. 

When you call us, we don’t just show up, we come prepared. Our team will assess the extent of the damage, stop the source if needed, and begin water extraction right away to limit further impact on your home. 

From the first visit, our focus is on doing the job properly: removing moisture thoroughly and setting the foundation for a safe, complete restoration. We do the job right so you won’t need our mold remediation services.

When you’re dealing with water damage, don’t handle it alone. We’re ready to respond when you need us most. 

What to Do Immediately After Water Damage

If you’ve just discovered water damage in your home, it’s normal to feel overwhelmed.
Taking a few simple steps right away can help limit the damage and make the restoration process smoother. 

Stop the source 

First, if it’s safe to do so, try to stop the source of the water, whether that’s turning off the main water supply or shutting down an appliance. 

Stay safe 

Next, avoid walking through heavily affected areas, especially if there’s a risk of electrical hazards or structural damage. 

Clear the area 

If possible, move valuables, furniture, and rugs out of the affected space to prevent further damage.  

Increase ventilation

Opening windows or increasing airflow can help to dry surface areas, but you’ll need professional equipment to remove moisture trapped inside walls, flooring, or insulation. 

That’s where professional help becomes critical. Water can spread quickly into hidden areas, and without proper extraction and drying, it often leads to ongoing damage or mold growth. 

The sooner a professional team can assess and begin the drying process, the better the outcome for your home. 

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Call Spotless today for fast and effective water damage restoration in Lexington and surrounding areas

Call 859-459-0424

Why Proper Water Damage Restoration Matters

Water damage doesn’t end when the visible water is gone. In many cases, the real problem begins afterward when moisture is left behind inside walls, flooring, or insulation. 

If a home isn’t dried thoroughly, mold can begin to grow in as little as 24 to 48 hours. And once it starts, it doesn’t stay contained. Mold releases microscopic spores into the air, which can spread throughout your home and impact indoor air quality. 

This is where proper water damage restoration makes all the difference. 

Many companies focus on removing water quickly, but miss the hidden moisture that leads to ongoing problems. At Spotless, our approach is more thorough. We focus on identifying and eliminating moisture correctly at the source, ensuring affected areas are properly dried before restoration begins. 

This not only protects your home from structural damage, it helps prevent future mold issues that can be much more difficult (and expensive) to resolve. 

Water damage is more than a property issue. It raises questions about safety, air quality, and long-term health. Our goal is to give you confidence that your home isn’t just dry but truly safe to live in again. 

Call 859-459-0424

Our Water Damage Restoration Process 

Proper water damage restoration isn’t just about removing visible water; it’s about fully drying the structure, addressing hidden moisture, and preventing long-term problems like mold growth or material deterioration. 

At Spotless, we follow a structured, thorough process designed to restore your home safely and completely. 

Step 1 – Emergency Water Extraction

The first priority is removing standing water as quickly as possible. Using professional-grade extraction equipment, we remove water from floors, carpets, and affected materials to prevent it from spreading further into your home. Fast extraction helps minimize damage and reduces the amount of moisture that can seep into structural components. 

Step 2 – Structural Drying & Dehumidification

After visible water is removed, moisture still remains trapped inside materials like drywall, wood, and subflooring. This is where proper drying becomes critical. We use specialized air movers and dehumidifiers to draw out hidden moisture and bring humidity levels back under control. This step is carefully managed to ensure materials dry evenly and thoroughly, reducing the risk of warping, cracking, or long-term damage. 

Step 3 – Moisture Detection & Hidden Water Removal 

Water doesn’t always stay where you can see it. It often travels behind walls, under flooring, and into insulation. Our team uses moisture detection tools to identify hidden pockets of water that would otherwise go unnoticed. By locating and addressing these areas, we prevent ongoing damage and eliminate the conditions that allow mold to develop. 

Step 4 – Cleaning, Sanitizing & Restoration 

Once the structure is properly dried, we clean and sanitize affected areas to remove contaminants and restore a safe environment. Depending on the extent of the damage, this may include repairing or replacing damaged materials, restoring affected spaces, and ensuring your home is returned to a clean, stable condition. 

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We’ve got the process, the equipment and the experience to get the job done right the first time.

Call 859-459-0424

Common Causes of Water Damage in Lexington Homes

Water damage can happen suddenly, but in many cases, it starts with issues that develop slowly over time. In Lexington homes, we commonly see water damage caused by plumbing failures, appliance leaks, and moisture buildup in areas like basements and crawl spaces. 

Burst or leaking pipes are one of the most frequent causes, especially during colder months when freezing temperatures put stress on plumbing systems. Even a small leak can release a significant amount of water over time, soaking into walls, flooring, and insulation. 

Appliance-related leaks – e.g. washing machines, dishwashers, or water heaters – are another common source. These often go unnoticed at first, allowing moisture to spread into surrounding materials before the problem is discovered. 

We also regularly help homeowners dealing with basement flooding after heavy rain, as well as water intrusion from roof leaks or poor drainage around the foundation. 

No matter the source, the result is the same: moisture that can quickly spread beyond what’s visible. That’s why a thorough inspection and proper drying process are essential to fully resolving the problem. 

We Help With
Insurance Claims 

Dealing with water damage is stressful enough – figuring out the insurance side of things shouldn’t make it harder. 

At Spotless, we help guide you through the insurance claims process so you’re not left trying to figure it out on your own. From documenting the damage to providing detailed scopes of work, we make sure everything is clearly communicated and properly handled. 

Our team has experience working with insurance companies and understands what’s needed to move claims forward efficiently. We can help ensure the damage is accurately assessed and that the restoration process is properly documented from start to finish. 

For you, that means less confusion, fewer delays, and more confidence that everything is being handled the right way. 

If you’re unsure whether your situation is covered, we’re happy to take a look and help you understand your options. 

Why Choose Spotless for Water Damage Restoration in Lexington

Choosing the right company for water damage restoration can make a significant difference in how your home recovers not just immediately, but long-term. 

At Spotless, we take a more thorough and health-conscious approach than most restoration companies. While many focus on removing visible water and moving on, we focus on fully addressing the underlying moisture problem to help prevent future issues like mold growth and poor indoor air quality. 

Our team brings more than 30 years of experience in restoration and is certified through the IICRC, ensuring that every step of the process follows, or exceeds, professional standards. From initial assessment to final drying and restoration, we take the time to do the job properly without shortcuts. 

We also understand how disruptive water damage can be. That’s why we prioritize clear communication, fast response times, and a process that helps you feel informed and in control from start to finish. 

As a locally owned company serving Lexington and the surrounding areas, we’re committed to helping homeowners restore not just their property, but their peace of mind.